bdok2's Privacy Policy

This privacy policy ("Policy") applies to the bdok2 platform ("we", "our") website bdok2.lat. When you register, log in, or use any of our services, you are considered to have accepted the terms of this Policy.

bdok2 believes that protecting personal information is a fundamental right of every user. That is why we collect your data only to the extent necessary to operate our services and never sell it to third parties without authorisation.

This Policy may be updated at any time. If you continue to use the site after a change takes effect, you will be considered to have accepted the revised Policy. We therefore encourage you to review this page regularly.

To create an account and provide services on the bdok2 platform, we may collect the following categories of information:

2.1 Identity Information

• Full name and username
• Date of birth (for age verification — only users aged 21 and above may open an account)
• Email address
• Mobile number
• National ID or passport number (where identity verification applies)

2.2 Financial Information

• bKash, Nagad, Rocket, Upay, or bank transfer account details (for transaction processing only)
• Deposit and withdrawal history
• Balance and bonus records

2.3 Technical Information

• IP address and device type
• Browser and operating system information
• Date, time, and duration of site visits and sessions
• Information collected through cookies and similar tracking technologies
• Referral source and page view data

2.4 Gaming Activity Information

• Play history, bet amounts, and results
• Preferred game categories and session duration
• Self-imposed responsible gaming limits (where applicable)

We never collect more information than necessary. When data is no longer needed, it is deleted after a set period or permanently anonymised.

bdok2 uses collected information only for the following legitimate purposes:

• Account management: To facilitate registration, login, and profile updates.
• Identity and age verification: To confirm that a user is 21 years of age or older.
• Financial transaction processing: To manage deposits, withdrawals, and bonus distribution.
• Service improvement: To analyse the user experience and improve the platform.
• Security and fraud prevention: To detect and stop suspicious activity.
• Customer support: To resolve issues via live chat or email.
• Responsible gaming: To identify problematic behaviour and provide timely assistance.
• Legal compliance: To fulfil applicable legal obligations and resolve disputes.

We will not use your information for marketing or promotional communications without your consent.

bdok2 never sells your personal information to third parties. However, information may be shared in the following limited circumstances to operate our services:

4.1 Payment Processors

Only the information necessary to complete a transaction is exchanged with bKash, Nagad, Rocket, Upay, and associated banking partners. These payment gateways are governed by their own privacy policies.

4.2 Technology & Service Providers

Game software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Microgaming, Ezugi, NetEnt) may access limited data to deliver games on the platform. Each provider operates under its own data protection agreement.

4.3 Legal Requirements

We may be required to disclose information to fulfil court orders, lawful requests from government authorities, or applicable legal obligations. In such cases, we will provide only the minimum information necessary.

4.4 Business Transfers

In the event of a business merger or acquisition, user information may be transferred to the newly owning entity. However, the new party will be required to follow the same privacy standards set out in this Policy.

The bdok2 website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files that your browser stores on your device.

5.1 Cookies We Use

• Essential cookies: To maintain login sessions, verify security, and remember language preferences.
• Functional cookies: To save your preferred games, set limits, and interface settings.
• Analytics cookies: To understand which pages are visited most and where users encounter difficulties.

5.2 Cookie Controls

You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some important site features — such as login and the payment process — to stop working correctly.

To keep your information secure, bdok2 follows industry-standard technologies and practices:

• SSL/TLS encryption: 256-bit SSL encryption is active across all pages of the site, securing all data between your device and our servers.
• Secure data storage: Collected information is stored in encrypted databases and can only be accessed by authorised personnel.
• Password hashing: Your password is never stored directly — it is kept as a one-way cryptographic hash.
• Regular security audits: Routine technical assessments are conducted to identify system vulnerabilities.
• Access controls: Following the principle of least privilege, each staff member can only view the data required for their role.
• Two-step verification: Multiple verification layers are mandatory for accessing internal systems.

However, absolute security on the internet cannot be guaranteed. It is therefore very important that you keep your account password confidential and do not share it with anyone.

As a bdok2 user, you have the following rights over your own information:

7.1 Right to Access

You may request at any time to know what information we hold about you. We will provide a complete list within 30 business days.

7.2 Right to Correction

If any of your information is incorrect or incomplete, you may request a correction. You can update general information yourself through your account settings; for special circumstances, please contact support.

7.3 Right to Deletion

You may request that your personal information be deleted when closing your account. However, some information may need to be retained for a set period due to legal obligations and fraud prevention requirements.

7.4 Right to Object to Processing

If you object to your information being processed for a specific purpose, you may let us know. Requests to opt out of marketing communications will always be respected.

How long bdok2 retains your information depends on the type of data and the reason it was collected:

• Active account information: Retained for the entire period the account remains active.
• Financial transaction records: Retained for a set period after account closure in accordance with legal requirements.
• Support communication history: Retained for a limited period for issue resolution and quality control.
• Closed account information: Automatically deleted after a set period due to fraud prevention and legal obligations.
• Browsing logs and cookie data: Automatically cleared at the end of a session or upon expiry of the set period.

bdok2 strictly does not collect information from or provide services to anyone under the age of 21. Every user's age is verified at the time of registration.

If we become aware that a minor has created an account, that account and all associated information will be deleted immediately.

If a parent or guardian suspects their child is using our platform, please contact [email protected] immediately.

This privacy policy may be revised from time to time. For significant changes, we will send a notification to the email address registered to your account or post a notice in a prominent place on the website.

The date of the updated policy will always be shown at the top of this page as "Last Updated". We recommend that you review this page regularly.

Contact Us

For any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact our 24/7 support team:

• Live Chat — 24 hours a day, 7 days a week
• Email: [email protected]
• Available according to Bangladesh Standard Time (BST, UTC+6)